Addressing health inequalities through engagement with people and communities

Summary

Share results transparently to build trust, accountability, and collective learning.

Link to health inequalities

Transparent sharing of engagement findings builds trust with communities and highlights progress in addressing health inequalities, as well as demonstrating ICSs’ compliance with the Public Sector Equality Duty. Best practice ensures results are accessible, balanced, and inform collective learning, driving systemic improvements that benefit under-served populations across the ICS.

Activities, skills and resources

Emerging

• Share straightforward ’you said, we did’ feedback with participants.
• Use internal reporting processes to highlight successes and positive impacts/outcomes.

Developing

• Provide detailed ’you said, we did, what changed’ feedback in accessible formats.
• Create robust reporting processes that capture areas for improvement alongside successes and positive impacts/outcomes.
• Make reports available across the ICS to facilitate shared learning.

Maturing

• Share detailed feedback with people and communities and wider stakeholders, with opportunities for feedback.
• Make reports available to stakeholders beyond the ICS to demonstrate transparency and encourage wider learning.

Thriving

• Make all evaluation outputs publicly available in accessible formats.
• Create forums for people and communities and wider stakeholders to discuss evaluation findings.
• Develop processes to ensure feedback is captured and actioned, to inform continuous learning.