Addressing health inequalities through engagement with people and communities

Utilise appropriate and transparent engagement methodologies.

Implement engagement activities using appropriate, inclusive, and transparent methods. Enable open dialogue, ensuring that communities, particularly those facing health inequalities, feel heard and valued. Use these interactions to gather insights that directly inform decision-making and improve the relevance and equity of services.

Improvement areas

1. Methods, tools, and skills: Use diverse, inclusive methods to ensure engagement with communities experiencing health inequalities is effective and representative.
2. Accessibility: Remove barriers to ensure all groups, especially those facing health inequalities, can participate equally in engagement activities.
3. Inclusion: Ensure engagement is respectful and inclusive, valuing all perspectives to address health inequalities.

Insights and decision-making: Collaborate with communities to ensure insights inform meaningful, equitable decisions that address the root causes of health inequalities.