Our purpose and role

We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

• We register care providers.
• We monitor, inspect and rate services.
• We take action to protect people who use services.
• We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

• Protect the rights of vulnerable people, including those restricted under the Mental Health Act.
• Listen to and act on your experiences.
• Involve the public and people who receive care
• Work with other organisations and public groups.

Our values:

• Excellence – being a high-performing organisation
• Caring – treating everyone with dignity and respect
• Integrity – doing the right thing
• Teamwork – learning from each other to be the best we can