Concerns about care?
Find out who you can talk to if you are concerned about a health or social care service.
Visiting our London office
Contacting our Newcastle office
General enquiries
We have technical problems with our phone lines at present. Please contact us at enquiries@cqc.org.uk.
You can contact us at our National Customer Service Centre in Newcastle:
Telephone: 03000 616161
Fax: 03000 616171
Or write to us at:
CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
You can leave information or documentation at our office main receptions. You must have an appointment to see a member of staff.
Report a concern
If you're concerned about the quality of care, tell us. If someone is in danger you should contact the police immediately.
As a member of the public
Find out who to contact if you have concerns about care.
As a member of staff at a service we regulate
Find out how to raise concerns about a care service you work for.
Complaints
To help you find out how to make a complaint select from the following options:
- Complaints about a service or provider we regulate
- Complaints about the use of the Mental Health Act
- Complaints about CQC
Freedom of information and data protection
Find out about the information you can request.
