(for information and forms)
Telephone: 03000 616161
Our phone lines are open Monday to Friday, 8.30am to 5.30pm, excluding bank holidays.
Text service (Relay UK)
If you are deaf, hard of hearing or have speech difficulties, you can use a text service by dialling 18001 0300 616161.
Provider portal: www.cqc.org.uk/aboutproviderportal
Mental health services: please support patients to use online services to communicate with us.
Our offices are currently closed and our staff are working from home.
Report a concern
If you're concerned about the quality of care, tell us. If someone is in danger you should contact the police immediately.
To help you find out how to make a complaint select from the following options:
- Complaints about a service or provider we regulate
- Complaints about the use of the Mental Health Act
- Complaints about CQC
Freedom of information and data protection
Find out about the information you can request.