Addressing health inequalities through engagement with people and communities

Published: 12 February 2025 Page last updated: 12 February 2025

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Phase 4: Prepare

Build trust and relationships with stakeholders and populations.

Build the trust and relationships necessary for meaningful engagement. Create open communication channels, address any past mistrust, and ensure readiness among all stakeholders. Lay the groundwork for inclusive participation by fostering mutual understanding and ensuring that diverse voices are represented and valued.

Improvement areas

  1. Reaching under-served people and communities: Engage diverse groups to ensure marginalised voices are heard and included in addressing health inequalities.
  2. Building trust: Establish trusting relationships to foster participation and open communication with communities affected by health inequalities.
  3. Defining scope: Clarify the scope of the engagement to set realistic expectations and focus on achievable goals with communities.