The Care Quality Commission
  • Care Home
  • Care home

Paisley Lodge

Overall: Good read more about inspection ratings

Hopton Mews, Leeds, West Yorkshire, LS12 3UA (0113) 263 2488

Provided and run by:
Indigo Care Services Limited

Important: We have removed an inspection report for Paisley Lodge from 22 November 2018. The removal of the report is not related to the provider or the quality of this service. We found an issue with some of the information gathered by an individual who supported our inspection. We will reinspect this service as soon as possible and publish a new inspection report.

Report from 11 April 2024 assessment

Contents

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

The assessment commenced on 9 May 2024 and was completed by 23 May 2024. The assessment included a site visit to the service on 9 May 2024. Paisley Lodge is a care home. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission regulates both the premises and the care provided, and both were looked at during this inspection. At the last inspection this care home was rated good. At this inspection the home remained good. We looked at 7 quality statements; Safeguarding, Involving people to manage risks, Safe and effective staffing, Independence choice and control, Equity in experiences and outcomes, Freedom to speak up and Governance, management and sustainability.

People's experience of this service

People were positive about the care they received and said they felt safe. People and relatives told us they felt well supported by staff who were kind and considerate. Staff knew people well and demonstrated how they promoted people’s choice and independence. People and relatives provided mixed feedback about staffing levels and their involvement in the care planning process.

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