Hannahwood Transitions

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• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We assessed delivering evidence-based care and treatment within this key question. Our rating for this question remains good. Relatives told us they were involved in assessing people’s needs and were able to state their loved ones choices and preferences as to how their care and support was provided. People’s care and support was planned and delivered in line with guidance provided by professionals and best practice.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Relatives told us they felt involved in their loved ones care. One relative told us, “We have been thrilled with their progress and level of care. They are involved in their daily life and choices.” Another relative told us, “They get some good meals including their favourite food.” We observed staff giving choice and promoting independence to people, while providing support that was person centred.

Staff told us they knew where to find information about people’s nutrition and hydration within electronic care plans. Staff told us people’s care plans contained relevant and up-to-date information.

Records showed a person-centred approach that highlighted people’s likes and dislikes and what was important to them. Care records contained sufficient information to provide guidance to staff to support people’s specific needs around food and drink. Care plans included information from professionals, such as dieticians. Best practise national guidance on supporting people with swallowing difficulties was available to staff and accessible.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.