Stratton House

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People received effective care. In this key question we looked at the quality statements supporting people to live healthier lives, consent to care and treatment and monitoring and improving outcomes.

This service scored 83 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The manager walked around and audited the service daily and part of these checks included checking the wellbeing of each person living at the service. For example, checks to see if residents look clean and well cared for and if there are any noticeable concerns such as presentation, distress, or injuries. People’s care plans indicated that people had been supported to live healthier lives. One person’s care plan stated; ‘[Person was] previously prescribed [complete build up drinks] due to a decline in weight - the dietician has stopped these as [person] has made progress towards a healthy BMI.’

People and their relatives told us Stratton House had improved their health and wellbeing. One relative told us “[Person’s] mental health was fragile coming into here, and we heard good things about [Stratton House]. [Person’s] mental health has become more robust, and a lot is down to the care here”. Other relatives spoke positively about positive outcomes their relatives achieved. Comments included “[Person’s] progress here has been remarkable”, and “[Stratton house has] transformed [person’s] life.”

We saw that actions were taken to improve outcomes for people living with dementia. For example, we were told that different coloured tablecloths were implemented to help a person living with dementia distinguish between different meals and times of the day. The manager told us this change has helped more residents orientate themselves with the time of the day.

We saw people’s care and support was well co-ordinated and that people were involved in the review of their care. The manager explained that people’s care and support is reviewed monthly and that this involves the person and their relatives. For example, one person asked for some help with their hair during the ‘resident of the day’ process. We were informed care and support documents had been updated to reflect this.

People’s consent to care was sought consistently throughout our site visit. For example, we saw staff asking if people would like support, and if a person would like to come to another area of the home to speak with a district nurse.

The manager told us about their ‘resident of the day’ process, where people are asked a series of questions to ensure they are happy with the care and support provided and any changes required.