Addressing health inequalities through engagement with people and communities

Published: 12 February 2025 Page last updated: 12 February 2025

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2e. Valuing insights

Summary

Recognise and apply community insights to drive innovative, effective actions that reduce health inequalities.

Link to health inequalities

Recognising and applying community insights builds trust and ensures strategies directly address health inequalities. Collaborative decision-making fosters innovation and empowers communities as equal partners.

Activities, skills and resources

Emerging

  • Explicitly acknowledge the value of community insights in addressing health inequalities.
  • Use insights to guide initial planning and decision-making processes.

Developing

  • Foster open dialogue to build trust and encourage shared learning with communities.
  • Ensure insights are considered equally to internal priorities during decision-making.

Maturing

  • Create processes to integrate community insights, even when they challenge internal perspectives.
  • Use feedback loops to show communities how their contributions have shaped decisions.

Thriving

  • Collaborate closely with communities to co-design innovative solutions that address health inequalities.
  • Treat communities as equal partners in all decision-making processes.