• Doctor
  • GP practice

Hockley Farm Medical Practice

Overall: Requires improvement read more about inspection ratings

Braunstone Health & Social Care Centre, 39 Hockley Farm Road, Braunstone, Leicester, Leicestershire, LE3 1HN (0116) 222 6100

Provided and run by:
Hockley Farm Medical Practice

Report from 25 April 2024 assessment

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

Hockley Farm Medical Practice is a GP practice which provides a range of primary medical services from its location in Leicestershire. The GP practice is registered with the Care Quality Commission under the Health and Social Care Act 2008 to provide the following regulated activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease disorder or injury and family planning. We carried out our on-site assessment on 2 May 2024, and our off site assessment started on 30 April 2024. We looked at 14 quality statements; learning culture, safe systems, pathways and transitions, safeguarding, involving people to manage risks, safe and effective staffing, medicines optimisation, assessing needs, monitoring and improving outcomes, shared direction and culture, capable, compassionate and inclusive leaders, freedom to speak up, workforce equality, diversity and inclusion, governance, management and sustainability, and learning, improvement and innovation. During our assessment we found there were some gaps in governance structures and processes which could not always demonstrate that the practice was functioning effectively and safely.