- Homecare service
Brandon Trust Supported Living - Trident Business Centre, Tooting
Report from 28 February 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 26 April 2024 to 09 May 2024. The team who conducted the inspection consisted of 2 inspectors. We looked at 4 key questions and 7 quality statements during this assessment. Brandon Trust Supported Living - Trident Business Centre, Tooting is a supported living service providing personal care and support to people with a learning disability or autism. The Care Quality Commission [CQC] does not regulate premises used for supported living as people’s care and housing are provided under separate contractual agreements for this type of adult social care setting. Furthermore, CQC only inspects where people receive personal care and support. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service continued to provide an outstandingly caring service to people. People continued to receive an exceptional level of support in relation to their daily lives. They participated in the recruitment of staff who supported them and the decision making of the provider organisation nationally, for example in the development and review of the provider’s policies. People’s support was individual and personalised to their needs and preferences. People felt empowered and in control of their lives. The provider took the appropriate steps to keep people as safe from harm as possible, for example through staff training. Staff recruitment was robust and staff told us they received training and support which was relevant to their roles. People were supported in line with their individual risk assessments and the provider sought people's consent.
People's experience of this service
People using the service told us they were happy and felt safe living in their homes. They told us there were enough staff to support them, both in the homes and out in the community. People lived independent lives and were supported to take part a number of activities. Risk to people were managed and they received equal care, free from discrimination