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Devoted To Care LTD

Overall: Good read more about inspection ratings

AW House, 6-8 Stuart Street, Luton, LU1 2SJ (020) 3910 9392

Provided and run by:
Devoted To Care Ltd

Report from 2 May 2024 assessment

On this page

Caring

Good

Updated 3 June 2024

People were in control of their care. Care plans evidenced involvement in planning their support needs.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

People were in control of any decision making and were involved in all aspects of their care. One person told us, “I have a care plan that I helped write. If I want a wash, I just have to tell them and they will help me”.

The registered manager met with people and their relatives regularly to discuss and review their care, making any changes where needed.

Care plans evidenced how people were involved in planning their support needs. Care plans contained specific information about people’s choices and preferences.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 3

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.