Lakeside View

Safety was a priority. There was a culture of learning and lessons learnt were shared with staff. Incidents and risk was reviewed regularly and measures were put in place to ensure staff and patients were kept safe. Staff were knowledgeable about safeguarding and worked closely with relevant external agencies to ensure they were notified of any concerns. Patients were encouraged to be involved in their care and treatment. There were enough staff to ensure patients were kept safe and wards were rarely short staffed. The environment was safe and clean although there was a plan in place to make improvements across the site which required refurbishment. Improvements had been made related to infection prevention and control since our last inspection.