ACES (Cromwell Road)

The overall rating for the key question of safe remained the same. We rated safe as good. We looked at 5 quality statements in this key question and we combined these scores with the scores from the previous inspection. The service managed safety incidents well and learned lessons from them. Staff understood how to protect patients from abuse, had training on how to recognise and report abuse and worked well with other agencies to do so. Staff completed and updated risk assessments for each patient and managed risks appropriately. The design and use of facilities kept people safe. However, we identified areas for improvement in relation to medicines management. We have requested an action plan to address these issues and ensure compliance with standards.