Carepoint Services

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• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

The provider had failed to ensure proper employment checks were completed for some staff. The provider had failed to notify CQC of 2 safeguarding concerns.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The provider had recently taken on a number of care workers from other service providers in the area. They were transferred under the Transfer of Undertakings (Protection of Employment Regulations) 2006 legislation. (TUPE) Which protects the employee’s benefits when their employment changes hands from one company to another. The provider had failed to complete checks on the staff transferred to ensure new care workers were complaint with schedule 3, Fit and Proper Person Requirements. The registered manager had failed to send CQC notifications for 2 incidents which were deemed to be notifiable. The local authority had been notified of these incidents an action had been taken to safeguard people, and minimise the risk of repetition. The registered manager has since completed the notifications and sent them into CQC.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Governance, management and sustainability during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.