Mus4banj Ltd

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We reviewed 1 quality statement for this key question. People were supported to have choice and control over their care. Staff promoted independence while supporting people. People told us communication was effective.

This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People told us they felt involved with their care planning and were able to make decisions for themselves and could make their choices and preferences known. Any changes to care planning were communicated with people and the staff team. One person told us, they were fully involved with coordinating their care.

Staff told us, they enjoyed getting to know people and had been able to support people to remain independent. One staff member told us they supported a person to complete their physiotherapy exercises to assist in keeping them mobile.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.