Archived: Stanholm Residential Care Home for the Elderly

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Requires improvement

• Caring

  Requires improvement

• Responsive

  Requires improvement

• Well-led

  Inadequate

Our view of the service

Stanholm Residential Care Home is a residential care home providing personal care to people who may be living with dementia. We completed this assessment between 31 January 2024 and 29 February 2024, we visited the service on 31 January 2024. We completed this assessment following concerns raised by healthcare professionals about the management of risk and staff skills, which placed people at risk. We found the quality of the service had deteriorated since our last inspection. People living at the service were placed at risk as potential risks to their health and welfare had not been assessed. When people were at risk of abuse and discrimination, concerns had not been recognised and reported to the local authority. Action had not been taken to reduce the risk of incidents happening again. The management of the service was poor, there was no oversight by the provider to assess the quality of the service and drive improvement. The management team within the service did not understand their responsibilities to work with healthcare professionals to manage people’s health needs and keep them safe. We identified 7 breaches of regulations across all the areas of the service including safe care, safeguarding, management and the recruitment of staff.

People's experience of this service

People told us they felt safe living at the service. They told us staff supported them to remain active and keep fit including daily walks. People felt they were supported to be as independent as possible and to do as much as they could themselves. People enjoyed visits from their family and friends at times convenient to them. People enjoyed the food and told us they had a choice of meals. People were happy with the cleanliness of their room and knew how to complain if they had any concerns. People told us they were visited by the doctor when they were unwell. While the people we spoke to expressed that they were generally happy with their care, our assessment found care did not meet the expected standards