Cheshire and Wirral Partnership NHS Foundation Trust

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Patients received effective care and treatment that met their needs. Patients' symptoms and pain management were assessed and regularly monitored. Multidisciplinary care was provided and links were well established between disciplines and other services. Monthly reports were completed and preferred place of care and death were documented. However, there was no structured audit schedule in place to assess the service provision or the outcome of the patients preferred place of care and death.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Patients told us their symptoms and pain management were reviewed and the care plan adjusted to meet their needs. Anticipatory medication supported pain management as their condition deteriorated.

Staff and leaders told us they documented the patients preferred place of care and death on the patient records but this was not reviewed as part of the outcome for the patient. Staff and leaders gave examples of how patient's individual needs were met and managed effectively. Leaders gave examples of learning from incident investigations in relation to managing patient and family expectations.

There were clear processes and procedures for escalating patient deterioration to ensure patient needs were met. The service had not completed any benchmarking for the service. We found the service followed national guidelines and best practice, but this was not audited routinely. There was no annual audit schedule in place to monitor the outcome patients preferred place of care and preferred place of death.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.