PIR guidance: Staff or workers and carers

This includes the following types of workers:

• permanent employees
• temporary employees
• pool
• agency
• students
• voluntary
• ‘other’ who provide regulated activities.

Do not include people who only do things we do not regulate, like cooking or cleaning.

Include staff on zero-hour contracts.

Do not include vacancies.

With your consent, we will share your response to this question with Skills for Care. They will use the information to check and improve the adult social care workforce estimates.

This set of questions helps us to understand the size of the scheme, and arrangements with Shared Lives carers as a separate support team away from directly employed staff.

We would like to know the number of Shared Lives carers currently providing long term and respite/short breaks support. If a Shared Lives carer provides both types of care, avoid double counting. To do this, only count a person in the long-term category if they provide both long-term arrangements and short breaks.

Find out more about regulated activities.

This supports context for later questions about Shared Lives workers and Shared Lives carers

With your consent we will share your response to this question with Skills for Care. They will use the information to check and improve the adult social care workforce estimates

This is about the vacancies you hold that are for those who provide care as part of a regulated activity and needed to meet the demands of your current client roster.

With your consent we will share your response to this question with Skills for Care. They will use the information to check and improve the adult social care workforce estimates

The equivalent is to add all the working hours together and divide them by 35

Weekly hours vary therefore 28 days is asked for to offer a picture on the average provision

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high-quality care and support. The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

• Understand your role
• Your personal development
• Duty of care
• Equality and diversity
• Work in a person-centred way
• Communication
• Privacy and dignity
• Fluids and nutrition
• Awareness of mental health, dementia and learning disability
• Safeguarding adults
• Safeguarding Children
• Basic Life Support
• Health and Safety
• Handling information
• Infection prevention and control

For example, this could be an NVQ or Diploma in Health and Social Care.

This is asking about those with caring responsibilities.

By supervision, we mean the process where a member of staff has the responsibility for providing guidance and support to another (usually more junior) employee.

All staff should have a named person who performs this supervision to ensure that staff members have appropriate support. Supervision can be performed in a number of different ways but is normally on a one-to-one basis or in a group setting.