Declare Your Care: People from black and ethnic minority communities

Declare Your Care is a year-long, campaign focusing on four key population groups which we know have lower awareness of CQC.

Key findings for people from black and ethnic minority communities

Our research reveals those from a black and minority ethnic (BME) background are less likely than those from a non-BME background to raise concerns about the standard of care they receive. This is particularly true in relation to mental health.

The research looked at people in England who have had experience of health or social care in the last 5 years, either as a patient or carer. The findings for people with a mental health problem show:

• almost half of BME people (48%) have wanted to raise concerns about mental health services (compared to 13% of non-BME people)
• 84% of BME people have also wanted to raise concerns or make complaints about the standard of their care more generally (compared to 63% of non-BME people)

Stories

Pradip's story

Tutiette's story

Jide's story

What to do about poor care