Supporting people to live healthier lives

Page last updated: 12 May 2022
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Organisations we regulate

E5. How are people supported to live healthier lives, have access to healthcare services and receive ongoing healthcare support?


E5.1 How are people's day-to-day health and wellbeing needs met?


E5.2 How does the service make sure that people can understand the information and explanations about their healthcare and treatment options, including medicines, and their likely outcomes?


E5.3 How are people involved in regularly monitoring their health?


E5.4 Can people access care, support and treatment in a timely way and, where the service is responsible, are referrals made quickly to appropriate health services when people's needs change?


Related links

Rating characteristics

green star Outstanding

green dot Good

yellow dot Requires improvement

red dot Inadequate

Related regulations

Person-centred care

Safe care and treatment

Safeguarding service users from abuse and improper treatment

Good governance

These links provide extra information. They don't imply a direct correlation between key lines of enquiry and regulations or notifications.