We carried out a review of the data available to us about OP Recruitment Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about OP Recruitment Ltd, you can give feedback on this service.
OP Recruitment Ltd is a domiciliary care service providing the regulated activity of personal care to people living in their own homes. The service currently supports one person with learning disabilities but also plans to provide care and support to older people including people who may be living with dementia.
Not everyone who use a domiciliary care service receive personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
The relative of the person receiving care and support from OP Recruitment Ltd spoke positively about the care and support that the person received. Care and support was personalised to the person’s individual needs. The person’s privacy, dignity and independence was promoted.
Risks associated with the person’s health, care and medical needs were identified and the registered manager and support staff understood those risks and how to minimise them to keep the person safe.
The person was supported to maintain good health and had access to a variety of healthcare services. The person was supported with eating a healthy and balanced diet where this was an assessed need. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. Care provision was person-centred and promoted people’s dignity, privacy and human rights. The ethos, values, attitudes and behaviours of leaders and care staff ensured people using services lead confident, inclusive and empowered lives
The care plan was person centred and gave comprehensive information about the person, their needs and how they wished to be supported. The person’s representative knew who to speak with if they had a complaint or concern to raise and were confident their concerns would be addressed.
Checks and audits in place enabled the service to monitor, learn and improve the quality of care and support people received.
Why we inspected
This was a planned inspection. The service was registered with us on 07 June 2019 and this was the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.