- GP practice
Abbey Medical Practice
Report from 15 August 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment: 04 September to 05 September 2024. Abbey Medical Practice is an NHS GP practice providing primary medical services to the residents of Evesham and surrounding villages in Worcestershire. We assessed 6 quality statements across safe, effective, responsive and well-led key questions and have combined the scores for these areas with scores from the last inspection. At this assessment, we found there was a focus on learning from incidents and saw managers investigated concerns appropriately. We found staff were supported by management and staff we spoke to were clear on their roles and responsibilities. We found there were some gaps around the reviewing of some patients who required monitoring in line with guidance. However, the practice was responsive to our findings and took immediate action to rectify the gaps found.
People's experience of this service
Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with the service. Patients we spoke to mostly gave positive feedback about the practice.