• Doctor
  • GP practice

Dr S Virmani & Dr G Bedi

Overall: Good read more about inspection ratings

67 North Street, Whitwick, Coalville, Leicestershire, LE67 5HX (01530) 838866

Provided and run by:
Dr S Virmani & Dr G Bedi

Latest inspection summary

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Background to this inspection

Updated 20 December 2021

Dr S Virmani & Dr G Bedi Medical Centre is located in Coalville at 67 North Street, Whitwick, Coalville, Leicestershire, LE67 5HX.

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury and surgical procedures.

The practice is situated within the Leicester & Leicestershire Clinical Commissioning Group (CCG) and delivers General Medical Services (GMS) to a patient population of about 3,500 patients. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices as part of a primary care network (PCN). The practice was part of the North West Leicestershire: Hub 3 PCN which included 5 surgeries with a total population of roughly 23,700 patients.

Information published by Public Health England shows that deprivation within the practice population group is in the seventh decile (seven of 10). The lower the decile, the more deprived the practice population is relative to others.

The practice was open between 8am and 6.30pm and offered appointments between 8.30am and 6pm.

According to the latest available data, the ethnic make-up of the practice area is 98% White, 1% Asian and 1% Mixed.

The age distribution of the practice population mirrors the local and national average however the practice had a higher than average number of females between the age of 55 and 74 years of age compared to local and national averages.

There is a team of two GP partners who provide appointments at the practice along with one nurse prescriber, and a healthcare assistant. The GPs are supported at the practice by a team of reception/administration staff and a practice manager. The practice also had appointments available with other clinical roles such as pharmacists, mental health practitioners and midwives at the practice who were employed by other agencies such as the PCN.

Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone consultations. If the GP needs to see a patient face-to-face then the patient is offered an appointment.

Out of hours services are provided by DHU where patients can access services by phoning NHS 111.

Overall inspection

Good

Updated 20 December 2021

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Dr EA Hepplewhite & Dr S Virmani (Whitwick Health Centre) on 26 August 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Information about safety was recorded, monitored, appropriately reviewed and any issues were addressed in a timely way. There was an effective system in place for reporting and recording significant events and complaints.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Urgent appointments were available on the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware and complied with the requirements of the Duty of Candour.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice