Background to this inspection
Updated
28 February 2017
The Gill Medical centre is located in Walkden, Manchester. The address of the practice is The Gill Medical Centre, 5 Harriet Street, Walkden, M28 3DR. The practice has limited parking facilities but has good public transport links with bus stops nearby and a train station that has frequent trains into Manchester city centre.
The practice employs four GP partners (two male and two female), as well as a practice nurse (female), a health care assistant (female) a practice manager, reception staff and a practice cleaner. The practice does not use locum GPs.
The practice is a training practice for GP trainees and since the last inspection had been accredited to train foundation year two doctors.
The practice is open between 8am and 6.30pm Monday to Friday. Appointments are from 8.30am to 6pm daily. The practice offers extended opening hours on Friday mornings from 7.30am and on a Wednesday evening until 8pm for working patients who cannot attend during normal opening hours. In addition to pre-bookable appointments that can be booked up to four weeks in advance, urgent appointments are also available for people that needed them. Outside of opening hours, patients are directed to the 111 out of hour’s service.
The practice told us that since the last inspection the number of patients registered with them has increased from 5800 patients to 6000 patients and operates under a general medical services contract. The practice has an above average number of working age people and infants compared to the national average.
Updated
28 February 2017
Letter from the Chief Inspector of General Practice
This is a focused follow-up inspection of The Gill Medical Centre, for one area within the key question safe. We found the practice to be good in providing safe services. Overall the practice remains rated as good but is now good across all domains.
The practice was previously inspected on 12 July 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection the practice was rated as good overall. However, within the key question safe, the following areas were identified as requiring improvement because the practice was not meeting the legislation at that time:
- The practice did not ensure that all staff had received appropriate training relevant to their role and that the training was suitable for the specific needs of the employee.
- The practice did not have a risk assessment in place relating to health and safety, regarding the storage of records or a risk assessment relating to legionella.
The practice provided us with an action plan detailing how they were going to make the required improvements.
The full comprehensive report following the inspection on the 12 July 2016 is available on our website at www.cqc.org.uk/location/1-545116667
The focused follow up inspection on 6 February 2017 was to confirm the required actions had been completed and award a new rating in the domain of safe, if appropriate.
During the re-inspection on 6 February 2017 the practice showed us evidence which demonstrated the improvements that had been made since the last inspection.
- All relevant staff had undertaken on-line training in the control of substances hazardous to health (COSHH).
- All GP partners and staff had received on-line and face to face training in emergency evacuation procedures.
- The practice had carried out a full fire evacuation drill and planned for this to be carried out on a six monthly basis.
- The practice showed evidence of a legionella risk assessment carried out in August 2016.
- A process for the receipt and dissemination of NICE guidance and MHRA alerts had been implemented.
- A process for the storage and security of prescription pads had been implemented.
- A risk assessment had been carried out by an independent health and safety advisor on the storage of records and was deemed safe and complied with current safety standards.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
People with long term conditions
Updated
28 February 2017
The practice is rated as good for the care of people with long term conditions.
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667
Families, children and young people
Updated
28 February 2017
The practice is rated as good for the care of families, children and young people.
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667
Updated
28 February 2017
The practice is rated as good for the care of older people.
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667
Working age people (including those recently retired and students)
Updated
28 February 2017
The practice is rated as good for the care of working age people (including those recently retired and students)
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667
People experiencing poor mental health (including people with dementia)
Updated
28 February 2017
The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667
People whose circumstances may make them vulnerable
Updated
28 February 2017
The practice is rated as good for the care of people whose circumstances may make them vulnerable.
This rating was given following the comprehensive inspection on 12 July 2016. A copy of the full report following this inspection is available on our website:
www.cqc.org.uk/location/1-545116667