Updated 22 February 2018
Clayton Brook Surgery is situated in Tunley Holme in the Bamber Bridge area of Preston at PR5 8ES. The building is two stories high and was purpose built as a doctors’ surgery in 1977. It has had a small extension to the building and provides patient facilities of a waiting area and treatment and consulting rooms. One of the consulting rooms is on the first floor and is used when the practice is hosting a medical student. The practice provides level access for patients to the building with disabled facilities available.
There is parking provided for patients at the nearby free public car park and some parking on the road and the practice is close to public transport.
The practice is part of the Chorley with South Ribble Clinical Commissioning Group (CCG) and services are provided under a General Medical Services Contract (GMS).
There is one male GP partner and one regular male locum GP assisted by an advanced nurse practitioner, a practice nurse and a healthcare assistant who also works as an administrator. A practice manager and six further administrative and reception staff also support the practice. At the time of our inspection, the practice nurse was temporarily not in the practice and there was a locum practice nurse employed in her place. The practice is registered as a teaching practice for GPs in training and medical students, although at the time of the inspection, the practice was not hosting any GP trainees or medical students.
The practice is open from Monday to Friday from 8am to 6.30pm. Appointments are offered every weekday between 9am and 6pm except Thursday afternoons when the surgery is open for emergency appointments only. When the practice is closed, patients are able to access out of hours services offered locally by the provider GotoDoc by telephoning 111.
The practice provides services to 3,358 patients. There are higher numbers of patients aged under 18 years of age (22%) than the national average (21%) and fewer numbers of patients aged over 65 years of age (14%) than the national average (17%).
Information published by Public Health England rates the level of deprivation within the practice population group as three on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. Both male and female life expectancy is the same as the national average, 83 years for females and 79 years for males.
The practice has a higher proportion of patients experiencing a long-standing health condition than average (65% compared to the national average of 53%). The proportion of patients who are in paid work or full time education is lower (54%) than the local average of 62% and national average of 63% and the proportion of patients with an employment status of unemployed is 8% which is higher than the local average of 3% and the national average of 4%.
Following our inspection in May 2017 we rated the practice as requires improvement for providing effective, caring and well-led services and as requires improvement overall. We issued a requirement notice in relation to good governance.
At the time of our first inspection on 30 May 2017 the practice was not registered correctly with CQC; it was registered as a partnership when it was operating as an individual provider. At the time of this inspection, the practice registration with CQC was correct.