We carried out a review of the data available to us about Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Home, you can give feedback on this service.
Sharing Healthcare Limited is a domiciliary care agency that provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection the service was supporting three people.
People’s experience of using this service and what we found
Systems were in place to keep people safe from harm and risk assessments were designed to keep people and staff safe. Recruitment practices were safe, and people received consistent care in a timely manner. There were systems in place to make sure people received their medicines safely. People were protected from the risk of infection. The service analysed accidents and incidents to prevent reoccurrence and keep people safe from harm.
Staff were supported through training and supervisions to provide effective care and support. People were supported to have their nutritional needs met and the service worked well with other health and social care professionals to provide holistic care and support and keep people well. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People and relatives told us they found staff were kind and caring and staff respected equality and diversity. People and their relatives were involved in their care and support and people felt they were treated with dignity and were encouraged to be as independent as possible.
People received individualised care that met their needs. Information was provided to people in an accessible format. People told us they felt able to make a complaint and were confident that complaints would be listened to and acted on. The service was working towards ensuring staff were equipped with the skills to provide end of life care to people.
People, relatives and staff spoke positively about the service and said it was managed well. There were
systems in place to manage and monitor the quality of the service provided. The management team had regular contact with people using the service and their staff. They welcomed suggestions on how they could develop the service and make improvements. The registered manager kept up to date with best practice to ensure a high-quality service was being delivered.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 08 June 2018 and this is the first inspection.
Why we inspected
This was a planned inspection based on our inspection programme.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.