Southern Hill Hospital Also known as 1-4807189797

The service supported patients to be safe from abuse and neglect. Patient’s care records and risk management plans were person-centred, individualised, and staff reviewed these regularly, including after any incidents. The provider ensured there were enough staff to support patients. Staff completed induction and mandatory training was comprehensive and met the needs of patients and staff. Learning from incidents was shared across the hospital. However, this did not always reach frontline staff.