- Independent mental health service
Southern Hill Hospital Also known as 1-4807189797
Report from 8 November 2024 assessment
Contents
Caring
Staff treated patients with compassion and kindness. They respected patients’ privacy and dignity. They understood the individual needs of patients and supported patients to understand and manage their care, treatment, or condition. Staff involved patients in care planning and risk assessment and actively sought their feedback on the quality of care provided. They ensured that patients had easy access to independent advocates.