The Care Quality Commission
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  • GP practice

Family Medical Centre

Overall: Good read more about inspection ratings

56A Lowmoor Road, Kirkby In Ashfield, Nottingham, Nottinghamshire, NG17 7BG (01623) 757219

Provided and run by:
Dr KA Rahman and Dr J Dar

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Family Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Family Medical Centre, you can give feedback on this service.

22 July 2020

During an inspection looking at part of the service

We carried out a desk based follow up inspection of Family Medical Centre on 22 July 2020. This inspection was undertaken to follow up on a breach of regulation which had been identified at our previous inspection in May 2018 in relation to good governance.

Previous reports for this provider can be accessed on our website at www.cqc.org.uk.

At this inspection we found that the requirement notice had been fully met and the service is now rated ‘Good’ for providing safe services.

Our key finding across the area that we inspected for this focussed inspection was as follows:

  • Medicines were now safely managed at the practice. Previous issues relating to emergency medicines, the vaccination fridge, prescribing practices and controlled drugs collections had all been resolved.

Details of our findings are set out in the evidence table.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

31/05/2018 to 31/05/2018

During a routine inspection

This practice is rated as Good overall. (This was the first inspection for the provider).

The key questions at this inspection are rated as:

Are services safe? – Requires improvement

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Family Medical Centre on 31 May 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it. The Patient Participation Group (PPG) and practice team worked together to make improvements for patients.
  • There was a strong focus on continuous learning at all levels of the organisation. Practice leaders were positive about their work and focused on improvements.
  • Team and practice meetings were scheduled on different days so attendance could be maximised.

The areas where the provider must make improvements are:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

More detail can be found in the Requirement Notices section at the end of the report.

The areas where the provider should make improvements are:

  • Continue to embed the system for patients to sign for controlled drug prescriptions.

  • Take action to embed the new spirometry protocol.
  • Monitor QOF exception reporting.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information