Oakley Lodge Care Home (55)

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

The provider followed the principles of the Mental Capacity Act 2005. People’s needs were assessed and regularly reviewed.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Relatives told us they were involved in regular reviews of people’s care.

Staff told us they were involved in reviews of peoples care, ensuring people and relative were involved where needed.

The provider ensured people’s needs were assessed prior to joining the service and regularly thereafter. We reviewed the records of 2 people using the service. Assessments in relation to specific risks were in place and regularly reviewed. Guidance to support staff to meet people’s needs was clearly recorded to allow staff to deliver care safely. Care plans included the views and input of the person and people important to them.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

Staff understood their responsibilities in relation to the MCA. One staff member explained they had completed various training courses that included MCA and Person-centred care. They told us, “We look at how people want their care to be delivered, their choices and preferences”.

Relatives told us they were involved in decision making. One relative said, “[Staff] always keep us involved and keep us up to date with any changes.”

The provider had clear policies and guidance in place to ensure people were supported in line with the Mental Capacity Act 2005 (MCA). Where people were unable to make their own decisions, MCA assessments were completed and involved the relevant people. Decisions were made in peoples best interests and the least restrictive options were considered. Where people needed to be deprived of their liberty, the provider had applied for the required authorisation with the local authority.