Park House

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Park House provides a specialist service for people who require rehabilitation because of an acquired brain injury or a neurological condition. There were 8 people using the service at the time of our assessment. We carried out our on-site assessment on 12 and 13 December 2023, off site assessment activity started on 05 December 2023 and ended on 15 December 2023. We looked at 12 quality statements; Safeguarding; Involving people to manage risks; Safe environments; Safe and effective staffing; Infection, prevention and control; Medicines Optimisation; Delivering evidence based care and treatment; Independence, choice and control; Person Centred Care; Equity in experiences and outcomes; Governace, management and sustainability and Freedom to speak up.

People's experience of this service

Medicines were not always managed safely. There were gaps in staff training and staff knowledge in relation to safeguarding and other key areas. People told us they felt safe and were well cared for by a consistant staff team.