- Homecare service
Caretakers SW Limited
Report from 26 April 2024 assessment
Contents
Ratings
Our view of the service
Caretakers SW Limited is a domiciliary care agency. It provides personal care to people living in their own homes in the community. It provides a service to younger and older adults. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. People who use the service live in Torquay and Paignton. On the day of the off-site assessment call, there were 92 people receiving care in their own homes. Date of assessment 26 April to 3 May 2024. We looked at 2 quality statements; Governance, management, and sustainability and Partnerships and communities. At our last inspection the service was rated good. At this assessment the service remains good.
People's experience of this service
People continue to benefit from a well led service. We reviewed recent feedback from people. People fed back they were happy with the service. Where some people mentioned issues around visit times, the provider had taken action.