Updated 3 May 2024
We carried out this on-site announced assessment on 3 June 2024. We found the practice had met regulations. The practice had systems to manage risks and the recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance and patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Charing Cross Practice is in Norwich and provides private specialist (endodontic) dental treatment to adults and children. At the time of our assessment, the dental team included 2 dentists, 4 dental nurses, 1 practice manager and a receptionist. The practice had 2 treatment rooms. During the assessment we spoke with the owner of the practice, 1 dentist, 2 dental nurses and the practice manager.