Updated 1 May 2024
We undertook a follow up review of Endell Street Dental Care on 26 February 2024. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Endell Street Dental Care on 23 March 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Endell Street Dental Care on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulation.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 23 March 2023.
Background
Endell Street Dental Care is in Covent Garden in the London Borough of Camden and provides private dental care and treatment mainly to adult patients and a small proportion of children.
There is step free access at the entrance of the practice into the reception area. However, the clinical room is located on the first floor, so the service is not accessible for people who use wheelchairs and those with pushchairs. Car parking spaces are limited; however, the practice is within easy reach of London Underground trains and local buses.
The dental team includes the principal dentist and a trainee dental nurse who also undertakes reception duties. The practice has 2 treatment rooms, however, only the treatment room on the first floor was occupied by the provider. The other treatment room was in the basement and leased to an acupuncturist.
During the inspection we spoke with the principal dentist and the trainee dental nurse. We looked at practice policies, procedures and other records to assess how the service is managed. We also spoke to the landlord who told us they held full responsibility for the maintenance of the premises.
The practice is open Monday to Friday from 9am to 5:30pm.