Letter from the Chief Inspector of General Practice
We undertook this focused inspection of Dam Head Medical Centre on 5 January 2017 for one area within the key question effective.
We found the practice to be good in providing effective services. Overall, the practice is rated as good.
The practice was previously inspected on 23 February 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated good overall. However, within the key question effective, overview management, monitoring and improving outcomes for people was identified as requires improvement, as the practice was not meeting the legislation at that time; Regulation 17 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Good Governance.
We found the following processes were not in place:
- There was no formal system to ensure all patients clinical notes were updated regularly in a timely manner into the clinical computer system.
- The coding within patients records needed to be accurate, up to date and the use of prevalence reporting was in line with guidance to ensure patients outcomes were appropriately reflected in prevalence data.
On this inspection we reviewed a range of documents which demonstrated they were now meeting the requirements of Regulation 17 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Good Governance.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice