• Dentist
  • Dentist

Stotfold Dental Practice - Stotfold

5 The Avenue, Stotfold, Hitchin, Hertfordshire, SG5 4LY (01462) 731938

Provided and run by:
SAAB Professional Ltd

Report from 30 April 2024 assessment

Judgements

  • Safe

    Not all regulations met

  • Effective

    Regulations met

  • Caring

    Regulations met

  • Responsive

    Regulations met

  • Well-led

    Not all regulations met

Our view of the service

We carried out this on-site announced assessment on 13 May 2024. We found the practice had not met all regulations. Infection control procedures followed published guidance. Patients were treated with dignity and respect, and their care and treatment was provided in line with current guidance. At the time of our assessment, patients could access care, support and treatment when required. There was, however, a lack of effective leadership and not all risks associated with undertaking of regulated activities had been suitably identified and mitigated. We noted that recruitment procedures did not reflect current legislation. Stotfold Dental Practice is in Stotfold and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 3 dentists, 5 dental nurses, 2 trainee dental nurses, 3 dental hygienists, 1 practice manager and 1 deputy practice manager. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 1 hygienist, 2 trainee dental nurses, 1 dental nurse, the practice manager and the deputy practice manager. The provider was not complying with all regulations. Full details of the regulations the provider was not meeting are within the quality statement section of the report. We have asked the provider for an action plan in response to the concerns found at this assessment.

People's experience of this service

On the day of inspection, patients we spoke with told us that staff were kind and caring and they were happy with the service provided. Their response, and additional patient feedback we reviewed, provided a positive view of the dental team and care provided by the practice. Staff gathered feedback from patients. Patients commented positively about the standards of cleanliness.