Ultrasound Scanning Services Ltd

Updated 28 October 2022

The service was an independent ultrasound scanning service which provided muscoskeletal, abdominal, gynaecological and maternity related scans. The service also provided a wide variety of blood tests. The service was based in northwest London and provided services to the local population.

The service was registered for the following regulated activities:

Diagnostic and screening procedures

Treatment of disease, disorder and injury

We have inspected this location previously in February 2019. A registered manager has been in place since the service first registered with the CQC.

The service has conducted 9329 ultrasound procedures and 109 blood tests in the 12 months prior to this inspection. The top ultrasound scanning areas were; pelvic, early pregnancy and abdominal.

Updated 28 October 2022

Our rating of this service stayed the same. We rated it as good because:

The service had enough staff to care for patients and keep them safe. Staff had training in key skills. Staff assessed risks to patients, acted on them and kept good care records. The service understood how to manage safety incidents.

Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.

Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.

The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.

Leaders ran services well using reliable information systems. Staff understood the service’s vision and values. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and staff were committed to improving the service.

However:

Staff did not have the complete training on how to recognise and report abuse for adults and children using or coming in contact with the service.

Some areas of the service were dusty due to renovation work and equipment was slightly unclean.

The maintenance and use of equipment were not in line with national guidance as the service did not conduct regular quality assurance tests for the ultrasound scanner and we observed some use of expired equipment for the purposes of blood tests.

Updated 5 April 2019

The service provides ultrasound scans to NHS and private patients, including early pregnancy scans.

We rated this service as good because it was effective, caring, and responsive and well led, although safe requires improvement. We found poor compliance in mandatory training and out of date training in safeguarding.

Updated 28 October 2022