Shared Lives Scheme (West Sussex County Council)

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We assessed 1 quality statement within the well-led key question. Whilst registered managers were not always clear about some aspects of their registration, the overall governance of the scheme allowed for information to be gathered and acted upon.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The registered managers were not always clear about their registration criteria with CQC, specifically the interpretation of what in practice, constitutes the regulated activity of personal care. This was incorrect. Resulting in a number of people, thought by the provider to be in receipt of a regulated activity when they were not. No harm had come to anyone from this overly cautious approach. Once discussed with the registered managers during the assessment they reviewed the guidance and adjusted their records. However, there was generally clear and effective governance, management and accountability arrangements. Shared lives workers understood their role and responsibilities. The systems to manage current and future performance and risks to the quality of the service took a proportionate approach to managing risk. Registered managers were able to demonstrate their quality assurance monitoring processes and practices regularly identified issues, allowing for action to be taken to reduce risk.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.