Haydon Park Lodge

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People’s support needs were assessed and reviewed on a regular basis which helped to ensure their needs could be continued to be met. Care plans and risk assessments were individual for each person and included their support in relation to a range of daily living skills and support areas in relation to their health and communication. Staff were aware of the importance of asking for consent before supporting people and respecting their wishes.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People’s needs were assessed. People, their relatives and advocates participated in assessments. The registered manager ensured that care plans were in place detailing how people’s assessed needs are met.

Staff completed daily care records which showed how they provided care and support in line with people’s assessed needs and care plans. The registered manager regularly reviewed care records to ensure they continued to meet people’s changing needs and preferences.

Staff understood people’s needs and supported people with reviews and reassessments when required.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People were supported to have mental capacity assessments and best interests’ meetings. Where it was necessary for people to be deprived of their liberty to keep them safe, the details of the restrictions in place and how long they were valid for were detailed in care records.

Staff received regular Mental Capacity Act training and understood the importance of obtaining people’s consent.

People chose how they received their care. This included consenting to the care staff provided.