Little Bridge House

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We only reviewed the ‘workforce wellbeing and enablement’ quality statement for the caring key question. We rated this quality statement as good. We found the service supported staff to deliver person-centred care. Overall, the service remained outstanding for the caring key question based on scores from the previous inspection.

This service scored 95 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Staff were caring and showed children and their family’s kindness and compassion. Staff were very motivated and demonstrated a commitment to providing the best quality care to children, young people and their families. Staff were offered clinical and emotional debriefs following specific incidents and when a child died.

The service had processes to support the wellbeing of staff. Staff had access to an employee assistance programme. Wellbeing talks were incorporated into team meetings.