Successes
Describe what is going well and the impact this is having on people using your service
Consider the characteristics of good and outstanding ratings to identify relevant items.
We want you to let us know in practical terms what has worked well and the impact this has had on people who use services. You may wish to describe feedback from people who use the service or how monitoring has shown the effects.
Refer to how we monitor, inspect and regulate adult social care services (including the key lines of enquiry) for more areas you could consider in answering this question.
We would also like you to include specific anonymised examples of how you are meeting this question and any innovative practice.
Limit your response to 500 words.
Barriers to good care
Describe the barriers that you are facing that make it difficult to provide good quality care to people using your service
Consider the characteristics of good and outstanding ratings to identify relevant items.
Barriers can include things beyond your direct control.
You should give us a clear understanding of the issues that you face and information on how you have, or plan to, address them.
What effect are these barriers having on outcomes for people using your service?
Limit your response to 500 words.
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PIR guidance contents
Page last updated: 12 July 2022Provider information return (PIR)
- Hints and tips
- Pre-answered questions
- Successes and barriers to good care
- People who use your service
- Services you provide
- Staff or workers and carers
- Commissioners and partnerships
- Quality assurance and risk management
- Service specific questions
- Anything else and feedback