Regulations for service providers and managers

Page last updated: 7 August 2024

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Regulation 7: Requirements relating to registered managers

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 7

The intention of this regulation is to ensure that people who use services have their needs met because the regulated activity is managed by an appropriate person.

This is because providers who comply with the regulations will have a registered manager who:

  • Is of good character.
  • Is able to properly perform tasks that are intrinsic to their role.
  • Has the necessary qualifications, competence, skills and experience to manage the regulated activity.
  • Has supplied them with documents that confirm their suitability.

CQC cannot prosecute for a breach of this regulation or any of its parts but we can take regulatory action. See the offences section for more detail.

CQC must refuse registration if providers cannot satisfy us that they can and will continue to comply with this regulation.

The regulation in full

7.—

  1. A person (M) shall not manage the carrying on of a regulated activity as a registered manager unless M is fit to do so.
  2. M is not fit to be a registered manager in respect of a regulated activity unless M is—
    1. of good character,
    2. has the necessary qualifications, competence, skills and experience to manage the carrying on of the regulated activity,
    3. able by reason of M's health, after reasonable adjustments are made, of doing so, and
    4. able to supply to the Commission, or arrange for the availability of, the information relating to themselves specified in Schedule 3.
  3. In assessing an individual's character for the purposes of paragraph (2)(a), the matters considered must include those listed in Part 2 of Schedule 4.

Guidance

This sets out the guidance providers must have regard to against the relevant component of the regulation.

7 (1) A person (M) shall not manage the carrying on of a regulated activity as a registered manager unless M is fit to do so

7(2) M is not fit to be a registered manager in respect of a regulated activity unless M is—

7(2)(a) of good character;

7 (2)(b) has the necessary qualifications, competence, skills and experience to manage the carrying on of the regulated activity,

7(2)(c) able by reason of M's health, after reasonable adjustments are made, of doing so.