The Care Quality Commission
  • Organisation
  • SERVICE PROVIDER

Nottinghamshire Healthcare NHS Foundation Trust

This is an organisation that runs the health and social care services we inspect

Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important:

We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.

Important:

We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.

See older reports in alternative formats:

Important: We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Report from 24 September 2024 assessment

Contents

Ratings - Community-based mental health services for adults of working age

  • Overall

    Good

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

The service was last rated good (published May 2019). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 09 July 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 3 quality statements across 5 key questions: Safe systems, pathways, and transitions, Safe staffing, Safe environments, Assessing needs and Person-centred care. As we assessed some but not all quality statements at this visit it means we use the ratings from the previous inspection to rate all the key questions safe, effective, caring, responsive and well-led. The service is based across 11 locations across Nottinghamshire. At this assessment we carried out an on-site assessment of the Nottingham City provision of this service. This included 4 hubs across Nottingham city. During this assessment we found breaches in regulation under safe care and treatment, good governance and safe environments. Not all patients could access services easily, access to specialist services consisted of long waiting lists, there was no clinical strategy in place showing the services met patients needs and not all environments were wheelchair accessible. The service is made up of various clinicians, who worked alongside other partners.

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