- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 12 August 2024 assessment
Contents
Ratings - Specialist eating disorder services
Our view of the service
The Nottingham Eating Disorder Service run by Nottinghamshire Healthcare NHS Foundation Trust is a multidisciplinary community service which provides treatment and support for those aged 18 and over with an eating disorder. The service was last rated good (published July 2014). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 18 June 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 5 quality statements across 5 key questions; Safe and effective staffing; Assessing needs, Treating people as individuals; Care provision, integration, and continuity; Governance, management, and sustainability. As we assessed some but not all quality statements at this visit it means we use the ratings from the previous inspection to rate all the key questions safe, effective, caring, responsive and well-led. The service is based in a main office in Nottingham offering telephone and face to face or video conferencing appointments, this is based around individual need. The service is made up of various clinicians and worked alongside other partners. The service is made up of various clinicians and they worked alongside other partners. At the time of the assessment the service was supporting 115 people in the Nottingham eating disorder service.
People's experience of this service
We looked at 5 patient care and treatment records and spoke to 5 patients. Patients told us they found staff knowledgeable, and they treated them as individuals. There were rare occasions when a session was cancelled due to unforeseen circumstances. However, the service offered an alternative clinician to allow continuation of treatment. Patients were involved in their assessment and treatment plans. They were given options on treatments to suit their needs. Staff checked on beliefs and cultural needs. Patients we spoke with were very complementary on how they were treated, and they all commented that they felt they are treated as individuals.