Mersey and West Lancashire Teaching Hospitals NHS Trust

Patient surveys

We use national surveys to find out about the experience of service users receiving care and treatment from healthcare organisations and mental healthcare providers. Follow the links below to learn about our findings.

Adult inpatient survey 2021

Published 29 September 2022

Results of our survey looking at the experiences of adults receiving inpatient services in 2021.

Outpatient survey 2011

Published 3 February 2012

Our national survey of the views of patients' experiences asked people about their most recent visit to an outpatient department.

Urgent and emergency care survey 2020 – type 1 services

Published 15 September 2021

Read the results of our latest survey which looked at the experiences of people using type 1 urgent and emergency care services in 2020.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Maternity survey 2022

Published 11 January 2023

Results of our survey looking at the experiences of women and pregnant people receiving care from NHS maternity services in 2022.

Urgent and emergency care survey 2022 – type 1 services

Published 25 July 2023

Read the results of our latest survey which looked at the experiences of people using type 1 urgent and emergency care services in 2022.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Adult inpatient survey 2022

Published 12 September 2023

Results of our survey looking at the experiences of adults receiving inpatient services in 2022.

Maternity Survey 2023

Published 9 February 2024

Results of our survey looking at the experiences of women and pregnant people receiving care from NHS maternity services in 2023.

Adult inpatient survey 2023

Published 21 August 2023

Results of our survey looking at the experiences of adults receiving inpatient services in 2023.

Urgent and emergency care survey 2024 - type 1 services

Published 21 November 2024

Read the results of our latest survey which looked at the experiences of people using type 1 urgent and emergency care services in 2024.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Maternity survey 2024

Published 28 November 2024

Results of our survey looking at the experiences of women receiving care from NHS maternity services in 2024.