- SERVICE PROVIDER
Norton Medical Centre
This is an organisation that runs the health and social care services we inspect
We served a Notice of Decision on Norton Medical Centre on 15th October 2024 for failure to comply with Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Norton Medical Centre failed to provide assurance there was a safe system in place to triage service users safely.
Registration details
The provider ID for Norton Medical Centre is 1-198597163.
These are the registration details of the provider Norton Medical Centre. They set out what services Norton Medical Centre can legally provide, where they can provide them and who is responsible for them.
Partners
Dr Mohammed Imad Neamat Al Damlooji, Dr Marwah Makram Makki Al-Waadh, Dr Laila Fazluddin, Dr Terri Gardner, Dr Joanne Hodgson, Dr Julie Margaret Neary, Dr David VivaMaternity and midwifery services
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Maternity and midwifery services is managed by an individual who is registered as a manager in respect of that activity at or from all locations.
The registered provider must provide the Care Quality Commission with written documentation by no later than 5pm on 22 October 2024 that sets out how they will implement a safe system to ensure there is appropriate triaging, prioritising and ‘red flag’ screening of patient requests for a GP appointment. This includes any time within the practice’s opening hours, that the e-consult service is not available for patients to access.
The provider must send written evidence to the Care Quality Commission on the first working day of each month to demonstrate that the above is being embedded within practice.
Registered services
Family planning
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Family planning is managed by an individual who is registered as a manager in respect of that activity at or from all locations.
The registered provider must provide the Care Quality Commission with written documentation by no later than 5pm on 22 October 2024 that sets out how they will implement a safe system to ensure there is appropriate triaging, prioritising and ‘red flag’ screening of patient requests for a GP appointment. This includes any time within the practice’s opening hours, that the e-consult service is not available for patients to access.
The provider must send written evidence to the Care Quality Commission on the first working day of each month to demonstrate that the above is being embedded within practice.
Registered services
Treatment of disease, disorder or injury
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Treatment of disease, disorder or injury is managed by an individual who is registered as a manager in respect of that activity at or from all locations.
The registered provider must provide the Care Quality Commission with written documentation by no later than 5pm on 22 October 2024 that sets out how they will implement a safe system to ensure there is appropriate triaging, prioritising and ‘red flag’ screening of patient requests for a GP appointment. This includes any time within the practice’s opening hours, that the e-consult service is not available for patients to access.
The provider must send written evidence to the Care Quality Commission on the first working day of each month to demonstrate that the above is being embedded within practice.
Registered services
Surgical procedures
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Surgical procedures is managed by an individual who is registered as a manager in respect of that activity at or from all locations.
The registered provider must provide the Care Quality Commission with written documentation by no later than 5pm on 22 October 2024 that sets out how they will implement a safe system to ensure there is appropriate triaging, prioritising and ‘red flag’ screening of patient requests for a GP appointment. This includes any time within the practice’s opening hours, that the e-consult service is not available for patients to access.
The provider must send written evidence to the Care Quality Commission on the first working day of each month to demonstrate that the above is being embedded within practice.
Registered services
Diagnostic and screening procedures
Terms of this registration relating to carrying out this regulated activity
The registered provider must ensure that the regulated activity Diagnostic and screening procedures is managed by an individual who is registered as a manager in respect of that activity at or from all locations.
The registered provider must provide the Care Quality Commission with written documentation by no later than 5pm on 22 October 2024 that sets out how they will implement a safe system to ensure there is appropriate triaging, prioritising and ‘red flag’ screening of patient requests for a GP appointment. This includes any time within the practice’s opening hours, that the e-consult service is not available for patients to access.
The provider must send written evidence to the Care Quality Commission on the first working day of each month to demonstrate that the above is being embedded within practice.