Southmead Hospital

We reviewed the learning culture, safeguarding and safe and effective staffing quality statements for the safe key question. Learning Culture: There was a culture of safety and learning. This was based on openness, transparency and learning from events that have either put people and staff at risk of harm, or that have caused them harm. Lessons were learned from safety incidents or complaints, resulting in changes that improved care for others. Safe systems, pathways and transitions: There was joined up multidisciplinary working to maintain safe systems of care. Continuity of care was ensured when patients moved between specialties. Safe and effective staffing: There were enough qualified, skilled and experienced people who received support, supervision and development. They worked together effectively to provide safe care.