Royal Albert Edward Infirmary

We only assessed accident and emergency care services at the Royal Albert Edward Infirmary as part of this assessment. Leaders had the appropriate skills and experience to carry out their roles but did not always have resources and space to manage the priorities and issues the service faced. There were clear reporting structures and staff understood their roles and responsibilities. Staff told us leaders were approachable, visible, and provided them with good support. Leaders were able to demonstrate the improvement actions they had undertaken or planned to address key risks. However, the actions taken to address key issues or reduce their impact had not yet resulted in effective and timely improvements in the management of risks, issues and performance across the services.