Northampton General Hospital

Ratings - Surgery

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Northampton General Hospital (NGH) provides general acute services for a population of 426,500 in West Northamptonshire and hyper-acute stroke, vascular and renal services to people living throughout the whole of Northamptonshire. The hospital is also an accredited cancer centre and provides cancer services to a wider population of 880,000 who live in Northamptonshire and parts of Buckinghamshire. We rated this service under our previous methodology in February 2023 , where it was rated requires improvement overall. As part of this assessment, we visited The Head and Neck ward, part of the trust's surgical division, which provided post operative surgical care . We visited on 6 March 2024 to check suitable care, equipment and processes were in place to reduce the risk of patients falling. This assessment was prompted by information we held about this service. We assessed a total of 9 quality statements. We looked at all the quality statements under the key questions, Safe, Effective and Well-led. At the last inspection, the surgery service was rated good. During this assessment, we found the service had suitable safeguards in place to reduce the risk of patients falling. However, we raised concerns with the provider about ward layout, discrepancies between care plans and how care was being provided and process in place to monitor compliance with the service's falls prevention policies. After our assessment the service’s rating remained the same.